Frequently Asked Questions

Ajusta is an AI-powered resume optimization platform that helps you beat Applicant Tracking Systems (ATS). Using advanced Large Language Models (LLMs), we analyze your resume against specific job descriptions and optimize it to achieve 94% or higher ATS scores. Our platform offers three optimization modes: YOLO (5-second instant optimization), Classic (detailed optimization), and Chrome Extension (one-click from job sites).

Simply sign up for a free account - no credit card required! You'll instantly receive 500 credits to start optimizing your resume. These credits can be used for resume uploads (50 credits), ATS score analysis (50 credits), or full optimization (100 credits). That's enough for 2 complete optimization cycles absolutely free.

YOLO Mode delivers instant optimization in just 5 seconds using parallel AI processing. It's perfect for time-sensitive applications or when applying to multiple similar positions. Classic optimization takes 30-45 seconds and provides more detailed, nuanced optimization with comprehensive analysis. Both achieve excellent results - YOLO averages 94% ATS scores while Classic can reach 96-98%.

Not at all! Ajusta is designed to be user-friendly for everyone. Simply upload your resume (PDF or DOCX), paste a job description, and click optimize. Our AI handles all the technical aspects. We maintain your resume's design while optimizing the content for ATS compatibility.

Credits are used for different actions: Resume Upload (50 credits), ATS Score Analysis (50 credits), and Full Optimization (100 credits). New users get 500 free credits instantly. Additional credits can be purchased in packages: Starter ($20 for 1,500 credits), Popular ($45 for 4,000 credits), Professional ($80 for 9,000 credits), or Job Seeker ($140 for 21,000 credits).

Your 500 free credits allow you to: Upload 4 resumes, OR perform 2 complete optimization cycles (upload + optimize), OR analyze ATS scores for 4 different resumes. Most users start with one complete optimization cycle to see the dramatic improvement in their ATS scores.

No, credits never expire! Once you purchase or receive credits, they remain in your account until you use them. This means you can buy credits when they're on sale and use them whenever you need to update your resume.

Currently, we operate on a pay-as-you-go credit system with no recurring subscriptions. This gives you complete control over your spending and ensures you only pay for what you actually use. Many users find that one credit package lasts them through their entire job search.

Our ATS scoring algorithm has been validated against real-world data from over 50,000 resume submissions. We reverse-engineered scoring systems from major ATS providers like Taleo, Workday, and Greenhouse. Our scoring accuracy is 92% correlated with actual ATS pass/fail rates, making it one of the most reliable prediction tools available.

Ajusta optimizes for all major ATS systems including Workday, Taleo, Greenhouse, Lever, iCIMS, BambooHR, ADP, SuccessFactors, and 50+ others. Our optimization strategies work across all platforms because we focus on universal ATS principles: keyword optimization, semantic matching, proper formatting, and clear structure.

Most resumes fail due to: format incompatibility (34%), missing keywords (28%), wrong section labels (15%), date format errors (12%), and file type issues (11%). Our AI addresses all these issues automatically, ensuring your resume passes initial screening and reaches human recruiters.

Our Large Language Models understand both keyword matching and semantic context. While traditional optimization focuses only on keywords, our AI ensures your resume has the right keyword density (2.3-3.1% for primary terms), proper semantic relevance, logical career progression, and optimal formatting - all factors that modern ATS systems evaluate.

Our Chrome Extension lets you optimize your resume directly from job sites like LinkedIn, Indeed, and Glassdoor. When you find a job you like, simply click the extension icon. It automatically extracts the job description, optimizes your resume for that specific role, and prepares it for submission - all in one click. It's included free with your account.

Yes! Ajusta automatically saves every optimized version of your resume. You can create unlimited job-specific versions, each optimized for different positions. Our version tree structure lets you branch from any previous version, making it easy to maintain tailored resumes for different industries or roles.

Absolutely! Unlike other tools that strip formatting, Ajusta maintains your resume's visual design while optimizing the content. Our Format Preservation Agent ensures every design element remains ATS-parseable. You get both beautiful design and technical compatibility.

Yes, our Application Tracker lets you monitor all your job applications in one place. Track application status, interview stages, response rates, and follow-up reminders. The tracker automatically logs applications made through our Chrome Extension and provides analytics on your job search progress.

We accept PDF and DOCX formats for upload. After optimization, you can download your resume in HTML format (which can be saved as PDF from your browser). We recommend PDF for final submission as it preserves formatting across all systems.

Yes, your data is completely secure. We use enterprise-grade encryption (AES-256) for data storage, SSL/TLS for all data transmission, and Azure's secure cloud infrastructure. We never share your personal information or resume content with third parties. You can delete your data at any time from your account settings.

Yes, Ajusta is fully responsive and works on all devices. While the Chrome Extension requires desktop Chrome, all other features including upload, optimization, and download work perfectly on mobile browsers. Many users upload from mobile and fine-tune on desktop.

We offer multiple support channels: In-app chat support (fastest response), email support at hi@ajusta.ai, comprehensive documentation in our Help Center, and video tutorials for all major features. Premium credit packages also include priority support with faster response times.